1.General

1.1 Website Use: This website is intended for personal, non-commercial use. You may not use it for any other purpose without our prior written consent.

1.2 Age Restriction: By using this website and placing an order, you confirm that you are at least 18 years old or have obtained parental/guardian consent to make a purchase.

1.3 Product Availability: Availability may vary depending on stock levels. We reserve the right to update or remove Products from our website at any time without prior notice.

   2. Product Orders

2.1 Pricing and Payment: All prices for Products are listed in the currency specified on the website. Payment must be made in full before the order is processed and shipped. We accept payment through the methods specified on the website. Prices may be subject to change without notice, but any changes will not affect orders already placed.

2.2 Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order; it is only a confirmation of receipt.

2.3 Order Acceptance: Acceptance of your order and formation of a contract between us will occur when we dispatch the Products to you and send a shipping confirmation email. We reserve the right to refuse or cancel any order for any reason, such as but not limited to product unavailability or suspicion of fraudulent activity. In the event of a cancellation, we will notify you and provide a refund, if applicable.

2.4 Shipping: We will ship the Products to the address specified in your order. Shipping costs and estimated delivery times are provided on the website. Please note that these estimates are indicative and actual delivery times may vary.

   3. Returns and Refunds

3.1 Return Policy: We accept returns of unopened and undamaged Products within 30 days of delivery. Please contact us for return instructions. Return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective Product.

3.2 Refunds: Refunds will be processed within a reasonable timeframe after receiving the returned Product. Refunds will be issued using the original payment method. Shipping costs and any applicable restocking fees may be deducted from the refund amount.

   4. Limitation of Liability

4.1 Disclaimer: We provide the website and Products on an “as is” and “as available” basis, without any warranties, express or implied. We do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Your use of the website and Products is at your own risk.

4.2 Limitation of Liability: To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the website or purchase of Products.

   6. Governing Law and Jurisdiction

6.1 These Terms are governed by and construed in accordance with the laws of England. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in England & Wales.

   7. Changes to the Terms

7.1 We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website and purchase of Products after any modifications will constitute your acceptance of the revised Terms.

Contact Us

If you have any questions or concerns regarding these Terms or our website, please contact us at hello@boutiquehomevideo.co.uk. 

These Terms and Conditions were last updated on 25/05/2023.